
The ultimate call center guide used by top operators breaking $10m in revenue
WHAT'S INSIDE

35 Pages Packed With Value

Proven call center scripts that convert

Breakdowns of cSR, ISR & dispatcher roles

org charts that scale to $7M and beyond

How to utilize a combination of offshore, in-House, and AI to maximize efficency
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Trusted by leaders at companies from $1Million- $1 Billion


















Behind the Brand
Meet John Wilson
John Wilson is the CEO of The Wilson Companies, an eight-figure, Ohio-based company that includes HVAC, plumbing, electrical, restoration, and septic services.
He's grown his family business by many multiples and is on the way to $100 million in revenue.
In 2021, he embarked on this podcasting journey to bring you the insights and experiences of industry experts, all because he wanted to speak with and learn from the best in the business.

What The Experts Are Saying...
"Just started listening to the pod and it is excellent. You guys freely give a lot of great content. Thank you!"

@Danny-fs1hk
Youtube Viewer
"Thanks so much for the insight. I have listened to every podcast on Youtube and you guys are killing it!!

@RubenzFrederic
Youtube Viewer
"Great podcast episodes. Appreciate you sharing info like this publicly!"

Anthony Tumbiolo
@AnthonyTumbiolo
"The magnitude of marketing knowledge dropped in the latest episode is insane!"

The MailerGator
@MailerGator
''If you listen to this podcast, you could build a very successful company. Great job gentlemen.''

Austin Linney
@AustinLinney
"I love the honest & transparent feedback on what's working and what isn't.

Jeff McMahan
Facebook Reviewer
"Such an amazing look into the plumbing industry, what it takes to win, issues to avoid"

Jason Vanderbosch
@Owl_Bayou
"Great podcast, super informative. If you are at all interested in learning what its like to run a small biz, look no further!"

Okichoboi
"You guys are on a roll. The marketing, call center and acquisitions talk has been 👌"

Rick Vazza
@RickVazza
''Wilson companies have inspired me in the way I am building my own business.''

Ryan Van Fleet
@RyanVanFleet11
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