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#289 Our Biggest Business Failures (And What They Cost Us)
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May 29, 2025
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Economic Signals and Shifts for 2026
#293 The Marketing Stack for Home Service Businesses: $1M to $10M
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#292 Billboards for Home Service Businesses: When They Work (and When They’re a Waste)
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January 23, 2026
Owned and Operated #164 - "We Lose $1,000s Every Day": The Simple Fix to Streamline Your Accounts
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Owned & Operated Podcast
owned and operated podcast, john wilson, truck inventory hvac, fleet operations for home service business, should I buy or rent trucks,
Podcast
January 23, 2026
Owned and Operated #163 - From $7 Million to $140 Million: The Ultimate Blueprint for Growth
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Owned & Operated Podcast
growth blueprint o and o, owned and operated, owned and operated podcast, john wilson, training programme for home service business, hvac training, training for plumbing techs, tech training home service business,
Podcast
January 23, 2026
Owned and Operated #162 - Get Your Techs to Close More Tickets: How We Built Confidence, Boosted Sales, and Cut Stress
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Owned & Operated Podcast
owned and operated, owned and operated podcast, john wilson, how to close more tickets in call center, hvac business set up, how to increase hvac sales
Podcast
January 23, 2026
Owned and Operated #161 - Private Equity vs. Co-Investment: Strategies for Scaling Small Businesses
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Owned & Operated Podcast
owned and operated, john wilson podcast, owned and operated podcast, private equity firms for home services, is co investing worth it for home services, how to scale plumbing business, how to scale hvac business
Podcast
January 23, 2026
Owned and Operated #160 - How This One Sales Tactic Unlocked $10 Million in Potential
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Owned & Operated Podcast
owned and operated, john wilson, owned and operated sales strategy, call center strategy for home service businesses, hvac call center training
Podcast
January 23, 2026
Owned and Operated #159 - Turning Data into Dollars How to Use AI in The Trades with Sebastian Jimenez
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owned and operated data, owned and operated podcast, sebastian jimenez, rilla, sebastian jimenez rilla, rilla ai, ai for home services, best ai for trades, best ai tools for trades,
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January 23, 2026
Owned and Operated #158 - Pricing Effectively Based On Your Efficiency
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Owned & Operated Podcast
owned and operated podcast, owned and operated 158, owned and operated pricing, home services year on year growth, hvac pricing model, trade discount strategy
Podcast
January 26, 2026
Owned and Operated #157 - Your Questions Answered: Commission, Supplier Leverage, and Training Strategies
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Owned & Operated Podcast
john wilson, owned and operated, owned and operated podcast, business growth podcast, owned and operated facebook
Podcast
January 26, 2026
Owned and Operated #156 - LEGENDS: From the Trades to $110 Million with Nexgen Founder Ismael Valdez
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next gen, ismale valdez, john wilson, john wilson podcast, o and o legends series, hvac business owner, ismael valdez next gen, owned and operated legends
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January 26, 2026
Owned and Operated #155 - Merging Cultures: Challenges In Home Service Acquisitions
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owned and operated, episode 155, nathan lenahan, acquisition, culture, john wilson, jack carr, podcast, interview,
Call Center
January 26, 2026
Call Center Scripts and Training for Consistent Customer Experiences
Produced by:
John Wilson
hub, spoke, call center, csr, script, avoca ai, ai, avoca, call center software, john wilson,
Acquisitions
January 26, 2026
The Ultimate Guide to Home Service Acquisitions
Produced by:
Jack Carr
longform, acquisitions, jack carr, acquisitions research,
Management
January 26, 2026
The Way to Grow a Business is to Grow Yourself
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John Wilson
longform, john wilson, leadership, leading leaders, growth, scaling, personal growth,
Call Center
January 26, 2026
The Software Running Modern Home Service Call Centers
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John Wilson
hub, call center, kpi, metrics, marketing, software, servicetitan, avoca, voip, john wilson,
Operations
January 26, 2026
Make More Money in Plumbing With This One Service
Produced by:
John Wilson
newsletter, plumbing, pipelining, excavation, john wilson, scaling, customer, satisfaction,
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