Owned and Operated #244 How to Hire the PERFECT Employee Every Time

Five Star Home Services, profit on purpose, Scaling Up vs EOS, HVAC leadership, multi-location HVAC, plumbing expansion, electrical add-on strategy, home service culture, A-player development, business tithing, recovery community employment, gross margin leadership, intentional scaling, professionalizing home service business

septic business

septic pumping, septic pumping business, septic truck business, grease trap pumping, service agreements septic, wastewater treatment plant, land application, transfer tanks, LSA for septic, ServiceTitan septic, Housecall Pro septic, route density septic, septic pricing per 1,000 gallons

septic pumping, septic pumping business, septic truck business, grease trap pumping, service agreements septic, wastewater treatment plant, land application, transfer tanks, LSA for septic, ServiceTitan septic, Housecall Pro septic, route density septic, septic pricing per 1,000 gallons

acquisition

multi-location HVAC growth, plumbing acquisitions, home service expansion, call center centralization, integrating acquisitions, leadership in trades, greenfield branch launch, technician leadership development, culture in acquisitions, bootstrap home service scaling

recurring expenses

multi-location HVAC growth, plumbing acquisitions, home service expansion, call center centralization, integrating acquisitions, leadership in trades, greenfield branch launch, technician leadership development, culture in acquisitions, bootstrap home service scaling

building a sales team

multi-location HVAC growth, plumbing acquisitions, home service expansion, call center centralization, integrating acquisitions, leadership in trades, greenfield branch launch, technician leadership development, culture in acquisitions, bootstrap home service scaling

hidden margin boost

sales training home services, HVAC sales process, plumbing sales training, order of operations sales, role play sales objections, sales KPIs, technician scoreboards, gamify sales, ride-alongs, sales accountability, home service revenue growth

becoming a real CEO

hiring A players, home service recruiting, HVAC hiring, Indeed optimization, guaranteed 40 hours, compensation bands, job KPIs, scenario interview, QA Tech, culture add, 2025 hiring

marketing budget